FREQUENTLY ASKED QUESTIONS
On any page within ForeverGlobalGirl.com, click the icon at the top right corner of the page. Choose your method to create an account. Simply enter your email address and the required information on the form to create your account.
By signing into your account, you can:
Track your orders;
Change your account information;
Change your password;
Save multiple addresses;
Create and share your wishlist.
To access your account section, enter your email and password into the “Log In” window. We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
After selecting the product you wish to order through ForeverGlobalGirl.com, please click “Add to Cart” and indicate your desired quantity. You may at any time view and/or edit the contents of your cart by clicking the shopping cart icon found in the top right corner of all pages on the website. By clicking “View Cart,” you will be able to validate or edit your cart and then proceed to check out. Once your payment has been made, a thank-you page will appear with your order number indicating that your order has been received. A confirmation will also be sent to you by the e-mail you provided. Your account will be debited when your order is made. You will receive a message from us confirming the shipment of your order.
Please note all purchases made with an e-gift Card are Final Sale. No Exceptions.
ForeverGlobalGirl.com accepts credit cards as listed on our Site, PayPal, Apple Pay, Google Pay, Debit. We do not accept international credit cards at this time.
To place an order on ForeverGlobalGirl.com, you must ship to a U.S. address. Currently, we cannot ship to U.S. territories, only U.S. addresses. When ordering on ForeverGlobalGirl.com, please provide a domestic telephone number, and your U.S. shipping address and billing address.
When you provide us with your payment information, you authorize our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount due to this payment instrument. If we believe your payment has violated any law or the Terms and Conditions, we reserve the right to cancel or reverse your transaction.
USPS GROUND shipping is complimentary with all orders. Delivery normally takes 5-10 business days. All other available options are on the ForeverGlobalGirl.com Site. See Terms and Conditions
Due to shipping regulations regarding flammable liquids, we are currently unable to ship fragrances containing alcohol internationally via airmail or domestically via airmail; however, domestic ground shipping within [your country] is available, and when available from our company shipping Site.
Shipping Fragrance Oils and all other Luxury Products:
Standard delivery by USPS Delivery normally takes 5-10 business days and is complimentary
You are required to pay delivery charges for Express Delivery by USPS, UPS or FedEx.
Orders placed that are more than $300.00 will automatically have signature confirmation added to your order.
We cannot ship to international addresses at this time.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
Once your order has been fulfilled and shipped, tracking information will be sent via email to the email address that you provided when you placed the order on our Site.
We apologize, but we are unable to allow any shipping address changes once an order is placed. You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
If your package is returned to Forever Global Girl due to you providing an inaccurate delivery name and/or address your initial transaction amount charged will be deducted a $25.00 product(s) restocking fee, shipping, taxes, and discounts; the remaining balance after deductions from your initial transaction amount will be credited back to your original payment method.
Regretfully, you may not change or cancel your order once it has been placed on our Site. Once your order is placed on our Site it is final. We promptly process your order to get it out to you. Delivery normally takes 5-10 business days. We are unable to modify or cancel your ForeverGlobalGirl.com order once placed. We apologize for any inconvenience this may cause you.
All sales are final, no exceptions. No refunds, All sales are non-refundable. We have the right to refuse any return/exchange inquiries for orders placed on ForeverGlobalGirl.com. See Terms and Conditions
Customers have 3 days from the date of delivery to submit a request by using the Contact Us/Email Us form on our Site to return item(s) for online credit only that must be approved by email from our customer service. All sales are non-refundable.
Online credit will be issued via an e-gift card, excluding shipping, taxes, and discounts from the total amount credited; only the merchandise purchase amount will be credited via e-gift card.